Open Source: The Free Puppy Problem

Open Source: The Free Puppy Problem

Patrick Farrell

Open Source: The Free Puppy Problem

You're paying $500/month in SaaS subscriptions. Project management tools, analytics platforms, CRM systems, deployment services, monitoring tools. The bills keep growing.

Then you discover: there's an open source alternative for almost everything.

  • Paying $29/month for Notion? There's AppFlyte and Affine
  • Paying $99/month for analytics? There's Plausible and Matomo
  • Paying $79/month for a CRM? There's Twenty and EspoCRM
  • Paying $50/month for forms? There's Formbricks and Cal.com
  • Paying $200/month for monitoring? There's Grafana and Uptime Kuma

You do the math. You could save $4,000-6,000 per year by switching to open source.

It sounds amazing. And it is amazing. Open source software can be incredible—more flexible, more powerful, and yes, technically "free."

But here's what nobody tells you upfront: Open source is like adopting a puppy.

It's free to adopt. But it's not free to own.

What "Free" Really Means

When people say open source is "free," they mean free as in "free puppy," not free as in "free money."

Free puppy means:

  • No adoption fee
  • But you need to feed it
  • Train it
  • Take it to the vet
  • Clean up after it
  • Give it attention
  • Handle emergencies at 3 AM

Open source means:

  • No licensing fee
  • But you need to host it
  • Deploy it
  • Maintain it
  • Secure it
  • Update it
  • Fix it when it breaks

The software itself costs $0. Everything around it costs time, knowledge, and sometimes money.

This doesn't mean you shouldn't use open source. It means you need to understand what you're signing up for.

The Power of Open Source (Why It's Incredible)

Let me start with the good stuff, because open source really is powerful:

1. You Own Your Data

With SaaS: Your data lives on their servers. They can change terms, raise prices, or shut down. You're at their mercy.

With open source: Your data lives on YOUR servers. You control it completely. No vendor lock-in. No hostage situations.

2. You Can Customize Anything

With SaaS: Feature request? Submit it and hope. Need a specific workflow? Too bad if they don't support it.

With open source: Need a feature? Build it. Want different behavior? Change the code. It's YOUR software now.

3. No Subscription Treadmill

With SaaS: $50/month forever. That's $600/year, $6,000 over 10 years.

With open source: $0 in licensing. Forever. You pay for hosting and your time, not perpetual subscriptions.

4. Transparency and Trust

With SaaS: Black box. You have no idea what's happening with your data or how the software works.

With open source: You can read every line of code. Audit security yourself. Know exactly what it does.

5. Community Innovation

With SaaS: Features come when the company decides.

With open source: Anyone can contribute. Features come from the community. Innovation is decentralized.

6. No Artificial Limits

With SaaS: "Pro plan" for 10 users. "Enterprise" for more. Pay more to unlock basic features.

With open source: Install it. Use it for 10 users or 10,000. No artificial restrictions.

These benefits are REAL. This is why open source has won in so many areas.

The Hidden Costs (The Reality Check)

Now let's talk about what "free" actually costs:

Cost 1: Your Time

SaaS: Sign up, enter credit card, start using. 10 minutes.

Open source:

  • Research which project to use
  • Read documentation
  • Set up hosting infrastructure
  • Configure the application
  • Import your data
  • Test everything works
  • Train your team

Time investment: 5-20 hours minimum, often more.

Your time has value. If you make $100/hour, that's $500-2,000 in time cost before you've even started using it.

Cost 2: Hosting Infrastructure

SaaS: Included in the subscription. You don't think about it.

Open source:

  • Need a server ($10-100/month)
  • Need a database ($15-50/month)
  • Need storage ($5-20/month)
  • Need CDN maybe ($10-30/month)
  • Need backups ($5-15/month)

Monthly cost: $45-200+ depending on scale and requirements.

That "free" software now costs $540-2,400/year in hosting.

Sometimes that's still cheaper than SaaS. Sometimes it's not.

Cost 3: Maintenance and Updates

SaaS: Automatic updates. New features appear. Security patches applied instantly. You don't do anything.

Open source:

  • Monitor for updates (security patches are critical)
  • Read changelogs
  • Test updates in staging
  • Apply updates manually
  • Fix breaking changes
  • Deal with database migrations

Time investment: 2-5 hours per month ongoing.

That's 24-60 hours per year. At $100/hour, that's $2,400-6,000 in maintenance time.

Cost 4: Security Responsibility

SaaS: They handle security. Pen testing, compliance, encryption, backups. You sleep at night.

Open source:

  • YOU are responsible for security
  • Configure firewalls correctly
  • Set up SSL/TLS properly
  • Manage access controls
  • Monitor for intrusions
  • Keep everything patched
  • Handle data breaches if they happen

If you screw up, it's your liability. Customer data leaked? Your fault. Not the open source project's fault.

Cost 5: When Things Break

SaaS: Submit a support ticket. They fix it. Usually within hours or a day.

Open source:

  • Google the error
  • Read GitHub issues
  • Ask in Discord/Slack
  • Debug yourself
  • Fix it yourself
  • Or pay a consultant

Time to resolution: Hours to days, depending on your skills and the problem.

No SLA. No guaranteed support. You're on your own.

Cost 6: Opportunity Cost

This is the big one people miss.

Every hour you spend maintaining open source is an hour NOT spent:

  • Building your product
  • Serving your customers
  • Growing your business
  • Making money

The question isn't "can I save money with open source?"

The question is "is managing this software the best use of my time?"

The Licensing Maze (Read This Carefully)

Not all "open source" is the same. Licenses matter. A lot.

Permissive Licenses (MIT, Apache, BSD)

What you can do:

  • Use commercially
  • Modify freely
  • Keep changes private
  • Build proprietary products on top

These are the most flexible. Do almost anything.

Copyleft Licenses (GPL, AGPL)

What you must do:

  • If you modify and distribute, you must open source your changes
  • AGPL: If you run it as a service, you must open source it

These require you to give back. Not always compatible with business goals.

Source Available (Not Actually Open Source)

Many projects are now "source available" but not truly open source:

  • You can read the code
  • You can use it for free (usually)
  • BUT you can't use it commercially or host it for others

Examples: Elastic, MongoDB (changed licenses), many modern tools

Read the license carefully. "Source available" ≠ "open source."

If you want to use the software commercially or build a business around it, verify the license first.

The Real Cost Comparison

Let's be honest about the math with a real example:

Scenario: Analytics Platform

SaaS Option (like Plausible):

  • Cost: $19/month = $228/year
  • Setup time: 10 minutes
  • Maintenance: 0 hours
  • Hosting: Included
  • Security: Their problem
  • Support: Email support
  • Reliability: 99.9% SLA

Total annual cost: $228 + 0 hours of your time

Open source Option (self-hosted Plausible):

  • License cost: $0
  • Initial setup: 8 hours
  • Monthly maintenance: 2 hours
  • Hosting: $30/month = $360/year
  • Security: Your responsibility
  • Support: Community forums
  • Reliability: Depends on your setup

Total annual cost: $360 + 32 hours of your time

At $100/hour, that's $3,560 in actual cost.

The "free" option costs 15x more than the paid SaaS.

When Open Source Wins

Change the scenario:

SaaS Option (expensive enterprise CRM):

  • Cost: $200/month = $2,400/year
  • Limited customization
  • Data locked in their system
  • Feature requests ignored
  • Artificial user limits

Open source Option (Twenty CRM):

  • License cost: $0
  • Setup: 12 hours
  • Maintenance: 3 hours/month = 36 hours/year
  • Hosting: $50/month = $600/year
  • BUT: Full customization, unlimited users, own your data

Total annual cost: $600 + 48 hours = $600 + $4,800 = $5,400

Now the math works: $5,400 vs $2,400 for basic SaaS, BUT:

  • You own the data
  • You can customize it
  • No user limits
  • No vendor lock-in
  • You can build features you need

Open source wins when customization and control matter more than convenience.

Who Should Use Open Source?

Open source makes sense for:

✅ You Should Use Open Source If:

You're a developer who enjoys tinkering and can handle the maintenance

You need customization that SaaS won't provide

You have strong opinions about data ownership and privacy

You're building a business and need to control your stack

You have time to invest in setup and maintenance

The SaaS equivalent is extremely expensive (saves more than it costs)

You want to learn and don't mind the extra work

❌ You Should Use SaaS If:

You're not technical and don't want to become technical

Your time is valuable and better spent on your core business

You want it to "just work" without thinking about it

You need guaranteed support and SLAs

You value convenience over cost savings

The tool is not core to your business

You're early stage and need to move fast

The Hybrid Approach (The Smart Way)

Here's what experienced developers do:

Use SaaS for:

  • Non-core tools (project management, communication)
  • Things that break often and need support
  • Services with complex compliance needs
  • Tools you use occasionally

Use open source for:

  • Core business logic you need to control
  • Tools you use intensively and need to customize
  • Areas where vendor lock-in is dangerous
  • Infrastructure you understand well

Example smart stack:

  • Email: SaaS (Gmail) - too critical to self-host
  • Project management: SaaS (Linear) - not worth your time
  • Database: Open source (PostgreSQL) - core infrastructure, well understood
  • Analytics: Open source (Plausible) - simple, easy to maintain
  • Authentication: SaaS (Clerk/Auth0) - security critical, don't DIY
  • Deployment: SaaS (Vercel) - saves enormous time

The pattern: Use SaaS for things that break or need constant attention. Use open source for stable, well-understood infrastructure you can maintain.

Making the Decision: A Framework

When evaluating open source vs SaaS, ask:

Technical Questions

  1. Can I actually set this up? Be honest about your skills.
  2. Can I maintain it? Updates, security patches, troubleshooting?
  3. What happens when it breaks? Do I have time to fix it?
  4. Is the documentation good? Can I figure things out?

Business Questions

  1. What's my time worth? Calculate honestly.
  2. What's the total cost? Include time + hosting + opportunity cost.
  3. Is this core to my business? Core = consider open source. Peripheral = use SaaS.
  4. Do I need customization? If yes, open source makes more sense.

Risk Questions

  1. What if I get hacked? Can I handle the fallout?
  2. What if data is lost? Do I have reliable backups?
  3. What if I'm too busy? Can I afford downtime?
  4. What about compliance? GDPR, SOC2, etc—can I handle it?

Starting Small: How to Test the Waters

Don't go all-in on open source overnight. Start small:

Month 1: Start With Something Simple

Pick ONE non-critical tool to replace:

  • Analytics (Plausible, Umami)
  • Link shortener (Dub, Shlink)
  • Form builder (Formbricks)

Deploy it on Vercel/Railway (easy platforms). See how it feels.

Month 2-3: Learn the Maintenance

  • Update the software
  • Monitor it
  • Fix a small issue
  • Back up the data

Get a feel for the time commitment.

Month 4: Evaluate

  • How much time did you spend?
  • Did you enjoy it or hate it?
  • Is it actually saving money?
  • Would you do this for 5 more tools?

If you loved it: Expand to more tools.

If you hated it: Stick with SaaS. That's fine.

The Open Source Maturity Curve

Your relationship with open source evolves:

Stage 1: Excited Optimist "I'm going to replace everything with open source and save thousands!"

Stage 2: Reality Check "Why is this so hard to set up? The docs are confusing."

Stage 3: Frustrated Maintainer "It's 11 PM and this thing broke and I need it working NOW."

Stage 4: Pragmatic User "Open source for things I care about controlling. SaaS for everything else."

Most people end up at Stage 4. And that's the right answer.

The Communities Matter

A huge part of open source success is the community:

Good signs:

  • Active GitHub (recent commits, issues get responses)
  • Helpful Discord/Slack community
  • Good documentation
  • Regular releases
  • Multiple contributors

Bad signs:

  • Last commit was 8 months ago
  • Issues sit unanswered
  • One-person project
  • Documentation is outdated
  • No community channel

A dead project is worse than no project. You'll be maintaining abandoned code.

When Open Source Is Actually Free

Open source works best when:

You're a developer who can handle technical challenges

The software is mature (PostgreSQL, Linux, Redis—battle-tested)

You'd be customizing anyway (need features not in SaaS)

It's your core competency (hosting infrastructure IS your business)

You enjoy the control (satisfaction from running your own stack)

In these cases, open source isn't just cheaper—it's better.

The Bottom Line

Open source is powerful. It gives you control, flexibility, and ownership that SaaS never can.

But it's not free. It costs time, knowledge, and ongoing attention.

The right question isn't "Should I use open source?"

The right question is "Am I willing to own this?"

When you adopt open source:

  • You own the data (good!)
  • You own the security (scary!)
  • You own the maintenance (tedious!)
  • You own the problems (stressful!)
  • You own the customization (powerful!)

SaaS is paying someone else to own the problems for you.

Sometimes that's worth every penny.

Sometimes it's not.

Choose based on:

  • Your technical skills
  • Your available time
  • The value of customization
  • The cost difference
  • Your risk tolerance

There's no universal answer. Use SaaS for most things. Use open source for things where control matters more than convenience.

And remember: Free puppies are adorable. But they're a lot of work.

Choose the puppies you actually want to care for.


Interested in exploring open source alternatives to your current tools? Start with opensource.builders to find alternatives, and awesome-selfhosted for a comprehensive list. But before you jump in, calculate the total cost—including your time.